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Medicare-Medicaid Plan by Absolute Total Care

Important Notifications

Due to Hurricane Florence in the State of South Carolina, Governor Henry McMaster declared a state of emergency for the entire state.

Your health and safety are our primary concerns and if you leave your home to avoid this emergency, we do not want any undue barriers to keep you from getting your medication or to seeing a medical professional.   

For our members who live in one of these impacted areas, we have removed the refill too soon edits for your Part D Prescription Drugs, and removed the out-of-network authorization requirements for out-of-network providers.  You must still use Medicare certified facilities and providers.

Prior authorization for medical services or medication may still be needed for medical necessity. This change is in effect until the emergency notice is closed or 7 October 2018, whichever is earlier. 

For public health emergencies, the lift for your Part D prescription drugs refill too soon edit will remain in effect until the emergency no longer exists or upon the expiration of the 90-day period beginning from the initial declaration, whichever occurs first.

Absolute Total Care is a Medicare-Medicaid Plan (MMP) that contracts with both Medicare and South Carolina Healthy Connections Medicaid to provide benefits of both programs to enrollees. The goal of this program is to improve the experience in accessing care and to improve the quality of healthcare. Enrollment in Absolute Total Care depends on contract renewal. There are zero premiums and cost-sharing with this plan.

This plan is available to seniors who are enrolled in Medicare Parts A, B, and D and receives full Healthy Connections Medicaid benefits.

This information is available for free in other languages. Please call Member Services at 1-855-735-4398. Hours are from 8 a.m. to 8 p.m., Monday through Friday.  After hours, on weekends and on federal holidays, you may be asked to leave a message. Your call will be returned within the next business day. TTY users call 711.

Absolute Total Care’s service area includes the following counties in South Carolina:

Upstate Region: Abbeville, Allendale, Bamberg, Barnwell, Chester, Edgefield, Fairfield, Greenville, Kershaw, Laurens, Lexington, McCormick, Newberry, Pickens, Richland, Saluda, Spartanburg and Union.

Coastal Region: Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton, Dillon, Florence, Georgetown, Hampton, Jasper, Lee, Marion, Marlboro, Orangeburg, Williamsburg.

We are here to help you get the health care you need, when you need it and to keep you healthy.

We offer:

  • Prescription drug benefits
  • Nurses to help you with your health services
  • Health club membership / fitness classes
  • Hearing services
  • Over-the-Counter Benefits
  • Choice of doctors and pharmacies

Now is the time to think about what you want to get out of your health care plan. It is your choice!

More information on Medicare benefits and services can be found 24 hours a day, seven days a week at: http://www.medicare.gov/ Or call 1-800-MEDICARE (1-800-633-4227), TTY users call: 1-877-486-2048. Calls to this number are free, 24 hours a day, 7 days a week.


Last Updated: 03/01/2018
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