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Mail Order Pharmacy

For certain kinds of prescription drugs, you can use our network mail order pharmacy. Generally, the drugs available through mail order are drugs that you take on a regular basis for a chronic or long-term medical condition. Drugs not available at our mail order pharmacy are marked as "not mail" (NM) on our List of Drugs (Formulary).

Using a mail order pharmacy allows you to:

  • Order up to a 90-day supply of drugs.
  • Have your order delivered safely to your door. This may mean fewer trips for you to the pharmacy.

Usually, you can expect to receive your drugs within 10-14 days from the time the mail order pharmacy receives your order. If your mail order is delayed, you can contact Member Services for help.

Ordering is easy. Open the order from (PDF) above for complete details. You can order online, by phone or by mail. For help you can also contact Member Services

 

If you have any questions, call Member Services at 1-855-735-4398 (TTY: 711). Hours are from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.