Skip to Main Content

Additional Benefits

Over-the-counter (OTC) Benefit

Your current health plan offers an over-the-counter (OTC) benefit that lets you buy OTC health and wellness products. The catalog includes a list of OTC items that you can order and have mailed directly to your home.

There are three ways to order—in store, online, or by phone.  You can also download the new OTC Health Solutions App. The app is an easy and quick way to scan items in store, view your benefit information and items offered, process an order, review past orders, and look up account information. Ordering is easy. Just follow the steps in your plan's catalog.

Click on the OTC Catalog link below for all of your benefit details:

You can also connect to CVS® OTC Health Solutions to review products and store information.

Our plan also offers extra benefits at no additional cost for:

  • Hearing services.
  • Health club membership (limited to a maximum member reimbursement of $250 per year).
  • A care coordinator who will work with you, with Wellcare Prime by Absolute Total Care (Medicare-Medicaid Plan) and with your care providers to make sure you get the care you need.
  • OTC items and personal wellness items from our mail order pharmacy.


If you have any questions, call Member Services at 1-855-735-4398 (TTY:711). Hours are from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on federal holidays, you may be asked to leave a message. Your call will be returned within the next business day. TTY users call 711.,,,,,,,,,,