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Additional Benefits

Your current plan may have an over-the-counter (OTC) benefit that lets you buy OTC health and wellness products. This catalog includes a list of OTC items that you can order to be mailed to your home. Check the catalog for item limits.

Ordering is easy. Just follow the steps in your plan's catalog. 

Our plan also offers extra benefits at no additional cost for:

  • Hearing services.
  • Health club membership (limited to a maximum member reimbursement of $250 per year).
  • A care coordinator who will work with you, with Absolute Total Care and with your care providers to make sure you get the care you need.
  • Over-the-counter (OTC) items and personal wellness items from our mail order pharmacy.


If you have any questions, call Member Services at 1-855-735-4398. Hours are from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on federal holidays, you may be asked to leave a message. Your call will be returned within the next business day. TTY users call 711.